The timeline varies depending on the complexity of your project. Simple pieces like tables or chairs typically take 2-4 weeks, while complex custom wardrobes or complete room sets can take 6-12 weeks. We provide detailed timelines during our initial consultation and keep you updated throughout the process.

We work with a wide variety of premium woods including mahogany, oak, teak, pine, and exotic African hardwoods. We also offer sustainable options and can source specific wood types based on your preferences and budget. All our wood is responsibly sourced and properly treated for durability.

Yes! We provide free delivery within Nairobi and surrounding areas. For larger pieces or complete room sets, our professional installation team will handle everything. We also offer nationwide delivery for an additional fee. All deliveries are scheduled at your convenience.

Absolutely! We have a showroom in Nairobi's Industrial Area where you can see our craftsmanship firsthand. We also maintain a comprehensive portfolio of completed projects and can arrange visits to see our work in client homes (with permission). Virtual consultations are also available.

We offer a comprehensive 2-year warranty on all our furniture, covering manufacturing defects and structural issues. Our warranty covers repairs and replacements at no cost to you. We also provide lifetime support for maintenance and care instructions to keep your furniture looking beautiful for years.

We understand that preferences can evolve! Minor changes can usually be accommodated early in the production process. For significant changes, we'll provide updated quotes and timelines. We maintain open communication throughout the project to ensure your vision is perfectly realized.

Yes, we offer flexible payment options to make your dream furniture accessible. We accept 50% deposit with the balance due upon completion, or we can arrange installment plans for larger projects. We also accept various payment methods including bank transfers, mobile money, and credit cards.

Our 15+ years of experience, commitment to quality, and personalized service set us apart. We combine traditional Kenyan craftsmanship with modern design, use only premium materials, and provide exceptional customer service. Every piece is crafted with passion and attention to detail that only comes from true artisanship.